In alignment with public health recommendations, The Ecolodge at the Tofino Botanical Gardens is taking measures to prevent community spread of COVID-19, which includes undertaking enhanced cleaning and disinfection procedures. Our guidelines were developed using WorkSafeBC and goH2HR best practices guidelines for accommodations. Our management team has developed enhanced cleaning and disinfection procedures for guest room and common areas alike to help us maintain a healthy workplace of our guests and our staff. Our two main area of focus are the following.
1. Enhanced cleaning and disinfection for prevention for the Ecolodge
2. Modified services to create easy of physical distancing
COVID-19 is spread through large liquid droplets when a person infected with COVID-19 coughs or sneezes. The virus in these droplets can enter through the eyes, nose or mouth of another person if they are in close contact with the person who coughed or sneezed. COVID-19 is not transmitted through particles in the air and is not something that can enter the body through the skin.
The symptoms of COVID-19 are similar to other respiratory illnesses, including the flu and the common cold. These symptoms include cough, sneezing, fever, sore throat and difficulty breathing. People infected with COVID-19 may experience little or no symptoms, with illness ranging from mild to severe.
People who are contacts of a confirmed COVID-19 case, meaning they have been or could have been exposed to the virus, but do not have symptoms, are required to self-isolate. Self-isolation means staying home and avoiding situations where you could come in contact with others.
You must stay at home and self quarantine for 14 days if you are sick to avoid spreading illness to others.
Practice diligent hand hygiene at all times by washing with plain soap and water for at least 20 seconds.
Practice cough etiquette by coughing into your elbow or covering your mouth and nose with a disposable tissue when you sneeze. Immediately dispose of used tissues and wash your hands.
At all times you must maintain a physical distance of two metres from others.
Do not touch your eyes, nose or mouth with unwashed hands. Do not share food, drinks, utensils, cigarettes, vaping devices, joints or bongs.
Tofino Botanical Gardens is committed to providing a healthy and safe work environment for its workers and preventing occupational illness and injury. To express that commitment, we issue the following policy update on occupational health and safety.
As the employer, Tofino Botanical Gardens is responsible for the health and safety of its workers.
Tofino Botanical Gardens will make every effort to provide a healthy and safe work environment. We are dedicated to the objective of eliminating the possibility of injury and illness.
Mangers have reviewed all will be reviewed the Work BC best practices and held responsible for ensuring that workers, under their supervision, follow this policy. They are accountable for ensuring that workers use safe work practices and receive training to protect their health and safety. Supervisors also have a general responsibility for ensuring the safety of equipment and facility.
The workers of Tofino Botanical Gardens will be required to support this organisation’s health and safety initiative and to cooperate with the Joint Occupational Health & Safety Committee and with others exercising authority under the applicable laws.
The purpose of this policy is to provide direction to employees of Ecolodge at the Botanical Gardens in preparing for and responding to communicable diseases and illnesses that may threaten the safety of its employees and guests.
For the purposes of this policy, ‘communicable disease or illness’ means an infectious disease or illness transmissible by an infected individual via direct or indirect means.
For the purposes of this policy includes: all current employees, contractors working on site who agree to submit to the processes under this policy, anyone residing on site, visitors and guests, and, anyone using Tofino Botanical Gardens facilities.
This policy applies to all members of the TBG Community.
Management will provide members of the TBG Community with the best information possible and adopt prudent public health and health care practices. Long Beach Lodge Resort will follow the medical advice and direction from the appropriate medical authorities (Regional Medical Health Officer, BC Centre for Disease Control, and, Health Canada).
Individuals who have or suspect they may have a communicable disease or illness are required to report their concerns to the local health professionals and senior management at Long Beach Lodge Resort.
Tofino Botanical Gardens will reasonably accommodate individuals affected with a communicable disease or illness without putting other members of the TBG Community at unnecessary risk. This may include excusing an employee from their duties with the intent that they quarantine themselves for a given period of time.
Pursuant to the Freedom of Information and Protection of Privacy Act, Tofino Botanical Gardens will take all reasonable steps to protect the privacy of individuals who have a communicable disease or illness. In administering this policy, Tofino Botanical Gardens will not disclose the identity of any individual who has a communicable disease or illness, except as authorized or required by law. Long Beach Lodge Resort may be required to disclose personal information if there is a risk of significant harm to the health or safety of the public or a group of people or if requested by the medical health officer or designate under the Public Health Act.
The Ecolodge at the Tofino Botanical Gardens will follow any applicable WorkSafe BC requirements.
We have always maintained the highest level of excellence in cleanliness. We have also supplemented our operations with a wide range of practices and resources to surpass the sanitization standards required by WorkSafeBC. Please note, in alignment with WorkSafe recommendations regarding housekeeping (page 6), amenities will be provided outside your room, and Housekeeping team members will not enter your room during your stay.
Though we may not shake your hand in the current climate, please know you are greeted warmly in our hearts, and your safety is of utmost importance to us. As all guests and staff are asked to follow proper physical distancing measures. We’re pleased to provide masks for your use upon request. Staff members in key positions will be mandated to wear masks, based on ongoing guideline updates; remaining staff are given the option to wear masks, if they so desire. You are welcome to use your own mask, or a mask provided if you would like to, but this is not a requirement. Masks are available for purchase at the front desk and café.
• All cleaning procedures carried out using coid-19 approved disinfectant
• All heavily used surfaces disinfected throughout the day
• Hand Sanitizer stations readily available throughout
• Lobby Furniture arranged for terms of social distancing guidelines
• Restrooms cleaned and logged throughout the day
• Staff to be provided with proper PPE (ie; masks and gloves)
• Email communication with guest about check-in procedures
• Enhanced cleaning of desk area
• Continued enhanced cleaning procedures of rooms and all touch points surfaces
• All cleaning procedures carried out using coid-19 approved disinfectant
• High risk items removed from rooms (i.e.. Books, magazines, brochures, etc.)
• Strict hygiene procedures for all staff
In an ability to ensure the most possible physical distancing guests at the Ecolodge will be presented with a check-in package that will get them in and out of their room, avail themselves of Ecolodge rules and receive any relevant information.
Guest Services are operating “modified” for guests with a drive by check in, minimized contact check-in, and all communication with guest service team will be on through the protective barrier or by phone and email. The desk is staffed from 10:00am – 6:00 pm daily.
All guests will be required to sign up for a rostered kitchen time for breakfast and dinner. Guest who would like to use our kitchen facilities are required to adhere to the new kitchen rules
All in-door common areas are closed unless guests are eating meals